Solution Overview

01

Overview

Don’t let your company be engulfed by an avalanche of data. You have social, mobile analytics and cloud (SMAC) technologies to inform and facilitate — not complicate — business, strategic and operational decisions. Our solutions in big data analytics, performance management and business intelligence (BI) will ensure you stay ahead of the competition.

02

Business Value

Data is the only valuable currency in the digital age. Go beyond conventional business intelligence and smart analytics and unleash the power of the cloud to promote business growth and meet the expectations of your customer. Saga has solutions that combine external and internal analysis of data sources so you can move fast and solve specific problems in the business environment.

03

Benefits

Our pre-packaged framework allows you quick access to digital analytics tools, analytical scenarios and action plans. Take advantage of our powerful “information as a service” platform and harvest the fruits of business intelligence without facing the hurdles of hardware deployment and software implementation.

04

Partners

Our business partners include IBM, Oracle, Cisco, VMware, Juniper Networks, HP and other big vendors.

Where do you store your data? Our data warehouse services combine database implementation and management tools and serve as the foundation of your business intelligence.

Our solutions and services include:

  • Data Warehouse Assessment,
  • Information architecture strategy,
  • Comprehensive structured data storage delivery (data-marts),
  • Data warehouse design and implementation,
  • Data integration, including ETL processes design and implementation,
  • Operations, maintenance and support,
  • Data performance management and optimization.

Business Intelligence (BI) are the set of tools and techniques that allow your company to align strategic goals and operational decisions, reduce costs and improve team performance. Consult one of our BI experts on how to simplify data retrieval using web-based applications and empower users to create customized reports without specialized help.

Our solutions and services include:

  • Delivery of comprehensive reporting systems and reports development,
  • Business, technological and process consultancy,
  • Business process definition and optimization,
  • BI environment performance optimization.

Do you need to achieve results in an unprecedented short time? We guarantee you that by using our big data and smart analytics tools, you will be able to harvest business results in a matter of days and weeks. New Frontier Group’s big data and smart analytics solutions draw knowledge from internal, external and public sources and is designed to grow on-demand, thanks to a cloud-based architecture that eliminates the need for investments in hardware.

Our solutions and services include:

  • Business consulting,
  • Identification of data sources and connectors,
  • Solution implementation, including:
    • Presentation, collaboration, knowledge/data sharing 
    • Data storage, metadata management and analytics 
    • Data integration 

Organize, evaluate and automate business methodologies, operational processes and internal systems with our performance management framework. Our performance management framework allows you to convert information into business decisions.

Our solutions and services include:

  • Comprehensive management information system delivery,
  • Integrated solutions for planning and budgeting,
  • Strategy map, scorecard, dashboard design and implementation,
  • Implementation of reporting and analyzing functionalities, including management and statutory reporting,
  • Business consulting for Key Performance Indicators (KPI),
  • KPI’s definition and design.

Saga's Managed Network Operation Center (mNOC) is a cloud solution for monitoring customers’ networks with immediate response to alarms and problems that can appear in it.

mNOC benefits for customers

SERVICE – FAULT MANAGEMENT

  • By using mNOC fault management service, you are provided with the high availability of your IT infrastructure and faster troubleshooting when a problem occurs. This service provides a detailed insight into the operating state of your IT infrastructure, so it is less prone to errors. From the financial point of view, risks and costs of degraded or interrupted functioning of the IT infrastructure are reduced;
  • Specially trained mNOC engineers supervise your network 24 hours, 7 days a week, 365 days a year. Thanks to the use of different professional tools, fault management is performed in real time. Using special diagnostic procedures, problems are identified and necessary measures are initiated to resolve them;
    After recognizing the mistakes, we make coordinated remote isolation of fault and we can also coordinate communication with the manufacturer of the equipment where the fault appeared;
  • All incidents are logged in the event management system that is part of a secure Internet portal from which you will receive weekly and monthly reports. Thanks to the trend analysis reports, you will have an insight into the periodic development of your IT infrastructure;
  • Proactive monitoring ensures prevention of the greatest number of potential errors in the IT infrastructure, before they appear. Thanks to specialized tools for the diagnostics and management, mNOC engineers can quickly and accurately determine the exact source of the problem. Detection and observation of faults in the IT infrastructure at an early stage ensures its timely remediation;

SERVICE – PERFORMANCE MANAGEMENT

  • mNOC Performance Management Service increases the productivity of the internal IT department and lowers capital and operational costs. It actively monitors the set forth parameters that are responsible for the optimal operation of the infrastructure.
  • Defining and monitoring limits of certain performances can detect potential problems in the IT infrastructure at an early stage before they start affecting users. Regular data analysis of collected data by mNOC engineers ensures timely identification of weaknesses in the system, an unusual deviation from normal operational functioning and bottlenecks in the system, as well as proper sizing of WAN connections;
  • The content of the reports provides valuable long-term statistics and proper projection of the future system load. This ensures optimal process of planning and budgeting:

 

 

NOTE:

A prerequisite for “Performance management”service is the use of“Fault management” service.

 

INTEGRATED FAULT AND PERFORMANCE MANAGEMENT SERVICE

  • The integration of Fault and Performance Management and root cause analysis gives us, in efficient way, the insight into the consolidated service status and service performances ranging from the availability of a particular device, to the performance of the system;
  • Automated root-cause analysis will indicate the system or device that is the source of the problem, as well as what in the system is affected by this issue. This is achieved by monitoring the individual system performances, as well as tracking errors of individual parts of the system;

Detailed online analysis of the functions from various aspects is presented in different types of charts;

Have some questions? Get in contact